1. Returns

1.1. Eligibility for Returns

We accept returns for most items within 7 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Some items, such as perishable goods, personalized products, and gift cards, are not eligible for returns.

1.2. Initiating a Return

To initiate a return, please follow these steps:

• Log in to your ABshopping account.
• Go to the "Order History" section and select the order containing the item you wish to return.
• Follow the on-screen instructions to initiate the return process.

If you checked out as a guest or encounter any issues, please contact our customer support team for assistance.

1.3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure that your return is received.

2. Refunds

2.1. Refund Process

Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria. If your return is approved, we will initiate a refund to your original payment method. Please allow 7 business days for the refund to be processed. The timing of the refund posting to your account may vary depending on your bank or payment provider.

2.2. Partial Refunds

In some cases, a partial refund may be issued if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.

3. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined above and then place a new order for the desired item.

4. Cancellations

If you need to cancel an order, please contact our customer support team as soon as possible. Once an order has been shipped, it cannot be canceled, and you will need to follow the return process upon receipt.

5. Contact Us

If you have any questions or need assistance with a return or refund, please contact our customer support team at [contact information].

6. Policy Changes

ABshopping reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on our website, and the effective date will be indicated at the top of the policy.

Thank you for shopping with ABshopping . We appreciate your business and are dedicated to providing a hassle-free shopping experience.